These folks are fantastic. I was struggling with leaving California by plane and they squeezed me in for a last-minute travel certificate for my German Shepherd Gunny. They let him investigate, the stethoscope, and vaccines needed. He didn't even realize that he was at a vet's office. Would highly recommend
developed some allergies and his itching got out of hand. I went to Animal Health Center and they were very warm, understanding the situation, assessed what was happening. The crew is amazing and took care of Austin as if he was their own. Unlike any other typical hospital, they didn’t throw a bunch of tests and medicines. The doctor was very understanding and explained how allergies can be sustained and can’t be cured. He also added that let’s bring some comfort and ease to the pet and when he is doing well, we can test for some allergies rather than putting him through more stress.I would highly highly recommend this place and would use their care as primary care for Austin moving forward.
I've been taking my cats there for 20+ years. They have always taken awesome care of my babies and work with you if you can't afford things. They put animals first and do everything possible to heal them. They are not perfect and have left biopsy stuff out and didn't send to the lab as they said. However, whenever something like that happens they are extremely sorry and do whatever is possible to rectify things. It doesn't happen often. Some of the techs are awesome and a few have attitudes. The Dr's are very knowledgeable and do a great job explaining things. Sometimes the language barrier is a problem because it can be hard to understand them and hard for them to explain things properly. Overall it is a great place to take your animals.
They are the best veterinary hospital in the Bay Area . Love the personal attention and great care they provide to our pets . We have been taking our two pet dogs to Dr. Bains for the 6 years of our entire stay in the Bay Area . Never visited any other vet because their services are uncomparable . Dr. Bains is a great veterinarian and his diagnosis is always perfect . Our dogs love the friendly staff and lovely ambience here . The staff is knowledgeable and very efficient.
This place is awesome! The receptionist was warm and friendly. The doctor was cool and he took the time to explain about the procedure that he did. Patiently answered my questions. The price is very reasonable and the location is convenient. Highly recommended.
- Zainal A.
Dr. Bains and his assistants are very patient, caring and knowledgeable people who really put the pet first. They took great care of my dog during her 24hr observation and was courteous about our separation anxiety, inviting me to visit, feed and walk her. I have been taking her for years and will continue to do so.